Shipping Policy
A legal disclaimer
This Shipping Policy is for informational purposes and does not constitute legal advice. Diamond Hosiery reserves the right to modify this policy at any time without prior notice.
Shipping Policy - the basics
At Diamond Hosiery, we aim to deliver your premium essentials quickly and safely. Please read our shipping policy carefully before placing your order.
Order Processing
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Orders are processed within 1-2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
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We typically deliver within 2-5 business days depending on your location.
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Remote or rural areas may require additional delivery time.
Shipping Charges
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We offer free shipping on orders above ₹999.
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For orders below ₹999, a standard shipping charge will apply, visible during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link via WhatsApp, SMS, or email so you can monitor your shipment until delivery.
Delivery Partners
We work with trusted courier partners to ensure timely and safe delivery of your orders.
Delivery Issues
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If your package is delayed beyond the estimated delivery window, please contact us, and we will assist you in tracking your package.
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If a package is marked as delivered but you have not received it, please inform us within 48 hours.
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Address Accuracy
Please ensure your shipping address and contact details are accurate when placing your order. Diamond Hosiery will not be responsible for orders shipped to incorrectly provided addresses.
Damaged Packages
If you receive a package that appears damaged during transit, please do not accept the delivery, or if accepted, take clear photos and contact us immediately.
International Shipping
Currently, we only ship within India. We will update our customers if international shipping options become available.