Refund Policy
A legal disclaimer
The information provided in this Refund Policy is for general guidance and informational purposes only. It does not constitute legal advice and should not be relied upon as such. Policies may vary based on your location and applicable consumer protection laws.
Diamond Hosiery reserves the right to update or modify this Refund Policy at any time without prior notice. By purchasing from our store, you agree to the terms stated in this policy. For any questions or concerns regarding your rights or this policy, we recommend consulting with a qualified legal professional.
Refund Policy - the basics
At Diamond Hosiery, we do not offer refunds or returns on purchases. Instead, we provide an easy exchange option to ensure you get the right fit and product you love.
​
Exchange Policy
​
✅ First exchange is free: We will cover the shipping cost for your first exchange.
✅ Shipping charges apply from the second exchange onwards.
✅ Exchanges are only accepted within 7 days of delivery.
To qualify for an exchange:
-
Items must be unused, unwashed, and in original condition with tags intact.
-
The product must be eligible for exchange (no refunds will be provided).
How to Request an Exchange
To request an exchange, please contact us with your order number and reason for exchange via WhatsApp or email.
Thank you for understanding and supporting Diamond Hosiery.